!!Red Alertt!! – The Body Shop Sale Trap

Posted on Feb 11 2014 - 10:00am by poonam

!!Red Alertt!! – The Body Shop Sale Trap

Hello Girls,

Today I am in a pretty bad mood and is all fussed about Sale Season and Drool worth discounts offered by some of our favorite Brands. I am back stabbed by one of them.. 🙁

Alert -The Body Shop Sale Trap Expiring Foundation

  • Dont miss to checkout: Lust Love and More – The Body Shop

I told you guys in my last post that I took benefit of the ongoing Upto 50% online exclusive sale of The Body Shop and ordered few of my favorites from my lust list! It was the first time I was shopping from The Body Shop online portal and was pretty much excited about that. The shopping experience had been good and I received regular updates about my order on emails. The order was dispatched with 2-3 days and reached me within 5 days of order. I was thrilled to see The Body Shop parcel lying on my side table which I quickly unboxed to have a look at the items.

The Body Shop Haul - Sale

I was in conversation with Preetha from IndianbeautyJournal on watsapp discussing her TBS order and how badly she wanted that Kabuki brush. I shared my parcel pictures with her and details about my order and instantly she asked me to check for the expiry of the Cream Compact that I had ordered. She had a doubt that TBS puts near expiry stuff on sale :O :O I rushed to check my box for the same and Alass… 🙁 her doubts came true.

The Body Shop Sale Trap - Expiring Foundation
The Body Shop Extra Virgin Cream Compact that was sent to me is set to expire in Dec, 2014.. its already Feb.. less than 10 month .. what the F****!!
I was heartbroken… and keep murmuring in my head .. Not again not again.. because last month I also faced a similar situation with medplusbeauty.com on a Revlon Eye Shadow Palette that was bought on full price… ..Geezzz!!

I would been little more careful if they have mentioned it as a clearance sale or put a warning message: We are clearing old stock and the products have been lying with us for years.. 😛

The Body Shop Sale Trap

Damn I ought to be careful next time on sale shopping and will definitely be avoiding shopping online..I think I am going to start hating online shopping with such deteriorating experiences one after the other.

So next time you see such drool worthy discount like 50% or 75% off, make sure you are not ordering any stuff that have a life like makeup and skin care .Try to limit it to the newly launched products or the one’s you think u can finish soon or better stick to accessories like brushes and all which doesn’t have any expiry. And must avoid makeup products like foundation, compacts, blushes, eye shadows as you will not be able to use them so fast and they get over their life pretty soon.

Few pointers to keep in Mind before shopping on Sale:

  1. Don’t miss to check for expiry dates if you are making in-store purchase.
  2. For online shopping avoid Skin care and makeup products
  3. Order only those who have been recently launched to make sure you are getting fresh stock

This is just a warning for you people (like me) who do a lot of Sale shopping and even if after that you have received something not upto your expectation. Do contact customer care and seek refund for your hard earned money. :). Be Sale Safe next time!!

PS: I called TBS customer care for this issue and asked for refund, but they simply refused saying the product is in good condition. Are they going to tell me that the shelf life of foundation is 3yrs just for nothing. I am simply not going to buy their excuse.. Still in talks with hoping them.. will update you with the same but  I learnt my lesson.. Be careful with Saless… 🙁 

50 Comments so far. Feel free to join this conversation.

  1. SamannitaFebruary 11, 2014 at 11:28 PM - Reply

    The medplus incident happened with me too but tbs doing it is really shocking 🙁 really hv to chk in future sales….:(

    • poonamFebruary 16, 2014 at 2:36 PM - Reply

      I was shocked too.. thanks to pree for the heads up.. never expected this.. 🙁

  2. SwatiFebruary 12, 2014 at 2:30 AM - Reply

    This is just unacceptable! Never expected this from TBS. You must not let them go, demand a refund or exchange!

    • poonamFebruary 16, 2014 at 3:38 PM - Reply

      I tried hard.. to get a refund but they dont do.. have to accept the gift voucher.. n end up spending more on TBS.. 🙁 Hattee u TBS.. 😛

  3. PoorvaFebruary 12, 2014 at 4:16 AM - Reply

    this is really bad!

    • poonamFebruary 16, 2014 at 2:56 PM - Reply

      🙁 🙁 .. no option.. gotta skip sales from now on!!

  4. AltheaFebruary 12, 2014 at 12:39 PM - Reply

    DTS really hearbreaking. same hapennd with my estee lauder foundation worth 3 grands. i forgot to chck the expiry and now i have to finish the foundation within a year.

    • poonamFebruary 16, 2014 at 3:41 PM - Reply

      Haaww.. wasnt expected from Premium brand like EL.. and thats terrible that even after spending so much we have to be the victimss… brands gotta raise up their stanrdss.. 🙁

  5. AnamikaFebruary 12, 2014 at 1:31 PM - Reply

    Its a shame for such a reputed brand

    • poonamFebruary 16, 2014 at 2:57 PM - Reply

      yess.. TBS Cust Care could have been and they could have behaved a little more responsible!! :-X

  6. Preeti KaurFebruary 12, 2014 at 1:35 PM - Reply

    This is so not cool… TBS is responsible for it and should do something about it. Such a bad thing to happen.

    • poonamFebruary 16, 2014 at 3:45 PM - Reply

      TBS is horrible with Cust care… and humilaite customers if they make purchases in sale.. u gotta be careful lady!! 🙂

  7. HarineFebruary 12, 2014 at 4:00 PM - Reply

    Oh God, Poo.. Such a bad incident this is. They have to realize that this news will spread & they will tend to lose loyal customers.. Blogs are so useful for us to do wise shopping..

    • poonamFebruary 16, 2014 at 3:10 PM - Reply

      Harinee.. I was so angryy when they told me they won’t refund.. but couldnt helpp!!
      I just wanted to aare all of my readers here .. to be careful while shopping suring sales.!! 🙂

  8. MeghaFebruary 12, 2014 at 5:50 PM - Reply

    Oh so sad. U should definitely talk to their Customer service!

    • poonamFebruary 12, 2014 at 9:13 PM - Reply

      I have been in talks for past two weeks.. but they stay firm to their stance that they cant refund nad doent have a product with better as of date.. I just cant believe they dont have it it anywhere in delhi.. and if they have it .. it isnt under offer.. so they cant help me… errgghhh!!

  9. ParitaFebruary 12, 2014 at 8:34 PM - Reply

    I think TBS does this often in sales 🙁
    For some reason I really don’t trust TBS anymore…not worth the hype atleast for me

    • poonamFebruary 16, 2014 at 3:31 PM - Reply

      this was my first time.. so didnt knew.. 🙁

      From now on no more TBS shopping.. errgghhh!!

  10. rachnaFebruary 12, 2014 at 8:39 PM - Reply

    omg thats seriously disgusting….how can these guys do that…i never check expire date before buying products but i vl now!

    • poonamFebruary 16, 2014 at 3:35 PM - Reply

      Yess rachu..w asnt expecting such degradale behavious form them!!
      clearly saying we hold sales for such stuff only.. 🙁

      U gotta check datesdear.. it is not a city of trust.. 🙁

  11. MayuriFebruary 12, 2014 at 8:53 PM - Reply

    omg! if brands like TBS have started doing this then I guess we will have to start checking each product properly before buying anything anywhere.. 🙁 i think you should ask for a refund

    • poonamFebruary 16, 2014 at 3:47 PM - Reply

      I amm not the first victim Mayuri.. n got to know.. they do this very usuallyy.. 🙁 🙁
      The sales are a trap.. n one has to be very very careful… as there is no way to get a refund out of them!! 🙁

      I aasked but they denied… 🙁

  12. SimeraFebruary 12, 2014 at 8:56 PM - Reply

    Wow I can’t believe this happened.

    • poonamFebruary 16, 2014 at 1:58 PM - Reply

      yess it does.. n I am shattered.. 🙁

  13. HeenaFebruary 12, 2014 at 9:49 PM - Reply

    Not Just Unprofessional, but also HIGHLY UNETHICAL! If they have so much balls to refuse outright, then they may as well have put on “Sale on Raddi!”
    It’s seriously like, ek toh chori, upar se seena zori! Hope TBS Reads this and all the comments here.. Although I still doubt if they will accept their mistakes.. That’s why I hate sales in here.. Believe me, Out of the 10 times I have shopped in online sales, 9 times I have received near expired products..nykaa,medplus,purplle.. All! Even the on spot sales are no better!
    Indian are treated like second class citizens in their own country..Sad Truth!

    • poonamFebruary 16, 2014 at 4:13 PM - Reply

      Absolutely dear.. they clearly staed they dont have the ones with latest mfg date on sale n wanna sell this old stock only.. 🙁 🙁
      They are just clearing thier trash.. that too without a warning.. 🙁
      nd even after that they tried to convince I should acccept the product as is!! eerrggg!!
      I have lost my trust on online sales.. will stick to instore shopping fron now on.. 🙁

  14. Saniya@beautynbuzzFebruary 12, 2014 at 10:55 PM - Reply

    Thats terrible!! Not expected from TBS!!! Thanks for the warning Poo….but seriously TBS???? :/ 🙁

    • poonamFebruary 16, 2014 at 3:50 PM - Reply

      Not even in my dreamss i thought TBS will do this to me.. 🙁
      U be careful u make a prchase next time with tem.. 🙁

  15. GowthamiFebruary 12, 2014 at 10:56 PM - Reply

    Demand dear! This is awful! Argh..

    • poonamFebruary 16, 2014 at 3:48 PM - Reply

      yyess.. they have compromised completely with customer satisfaction.. due to teh Demand!! 🙁
      I knoww….TBS is pathetic! 🙁

  16. NandiniFebruary 12, 2014 at 11:19 PM - Reply

    This happened with me too. Sometime back I visited their store and some of the stuff had unbelievable discounts only for us to realise that the stuff was nearing expiry- June 2014!
    Body shop has a reputation for doing all of this. They even put new price tags on old stuff. I’m no longer a fan of their products and cheap tactics.

    • poonamFebruary 16, 2014 at 4:16 PM - Reply

      Hhaww.. iss itt..!! It was forst experience n I am completely tormented… no more TBS shopping.. 🙁
      putting new labels on old stuff thats ridiculous.. we should just throw them out of here for this fraudelnt beahviour… So so disappointing..!!

  17. Vipra SFebruary 13, 2014 at 9:58 AM - Reply

    This is really disgusting from such a reputed brand .. Arrggh !
    You are dead right – they should mention it as clearance sale .. Online shopping being the future in this busy world – your this post and those important pointers are real benefit for us but feeling soo bad for you Hun :*
    I had faced a same issue with their mousse :@

    Thanks for sharing this with us babe 🙂 .. Wish V-day brings a huge smile on your face and make you happy again – Love <3 :*
    Kisses 'n' Hugs

    • poonamFebruary 16, 2014 at 5:11 PM - Reply

      Hann Vipuu.. the TBS policies are terrible and disgustingg..
      I am going to stay away from their makeup on sale for sure.. I wish they had agreed to refund… but these ppl dont have any mind..

      Thank u so much sweets.. yess the TBS tragedy is over now.. n will stick to better brands from now on!! 🙂

  18. AnshulFebruary 13, 2014 at 2:58 PM - Reply

    Bodyshop is famous for that! The only items they offer on sale are the ones about to expire! It’s their “policy”.

    • poonamFebruary 16, 2014 at 4:22 PM - Reply

      I wasnt aware of it.. 🙁 ..
      Will be careful next time.. if there is any next time at alll.. 🙁

  19. AditiFebruary 13, 2014 at 3:59 PM - Reply

    Thanks for the headsup darling! Seriously, was thinking of buying.

    • poonamFebruary 16, 2014 at 4:24 PM - Reply

      Be careful not buy the stuff u cant finish up soon.. glad u find it helpful!! 🙂

  20. TanmayeeFebruary 13, 2014 at 4:17 PM - Reply

    I alo had a similar experience in the store… all going to expire stuufs on sale.. 🙁

    • poonamFebruary 16, 2014 at 4:26 PM - Reply

      Ahh.. u too.. I cudnt see the expiry dates bcz of online shopping bt will be dead carefull while doing sale shopping.. 🙁

  21. Richa SaxenaFebruary 14, 2014 at 2:25 PM - Reply

    Ohh this is terrible..And very cheap also…
    They should not call it a sale if they are removing old stock…I am disappointed & feel really bad for you…
    I am going to keep this in Mind & shop the next time I shop in sale at TBS..Thanks for pointing out babe..

    • poonamFebruary 16, 2014 at 5:00 PM - Reply

      but I am helpless n cant do anything for the same.. 🙁
      I asked them them the smae to put a banner hat they are selling old products.. but those heartless ppl will never pay heed to customer vowss.. 🙁

      yess dear.. be carefuulll.. 🙂

  22. krithiFebruary 15, 2014 at 1:38 PM - Reply

    Thats sad Poo
    I bought quiet a lot of products from their online sale
    Lucking i have not experienced such things with me
    Hope Vday has brought a smile on your face love

    • poonamFebruary 16, 2014 at 4:25 PM - Reply

      Seriously Krithi.. thats was heart breakinggg.. 🙁
      U were lucky dear.. but be careful nexxt time..
      Yess yess.. now I am done with TBS.. I have some amaing haul coming up.. 😀 😀
      hope u had a blast too.. 🙂 thnaks dearr.. 🙂

  23. Natasha (Nats)February 17, 2014 at 5:01 PM - Reply

    this only happens in India… in the US if you even pick up a wrong shade of foundation even after using it once it cn be returned for the right shade.. huhhh.. Thank god m nt a TBS fan anyway.. bt thanks for the information.. atleast we know now.. 🙂

    • poonamFebruary 18, 2014 at 9:52 PM - Reply

      yess.. and that is so disappointing .. we give such a warm welcome to the brands and this is how they deal with us.. 🙁
      Its so sad that they treat indian market as trash and threw their rubbish marketing gimmicks at us.. eerrgghh!!
      I gotta be much vareful from now on.. Glad it helped dear.. 🙂

  24. EshaFebruary 17, 2014 at 5:28 PM - Reply

    I picked up some stuff from TBS in Dec myself, I was quite thrilled to have saved money on sale but when I got home I found that the shelf life is limited to the next 6 months, thankfully they are skin care stuff and I will finish them by then but I do not bother checking the date and all when I’m buying from a brand that I trust, learnt my lesson.

    • poonamFebruary 18, 2014 at 9:56 PM - Reply

      Haaww.. thats so rude of them .. they dont even mention it as clearance sale.. and tempt us with 50% off.. didnt knew they were selling trash!! 🙁
      yess Esha.. u have to be carefull while makeing purchases irrespective of teh brand! 🙂

  25. ManishaFebruary 18, 2014 at 12:10 PM - Reply

    Boy this is bad. They are already super high priced and to add to this these things. Really sad TBS is spoiling their own reputation

    • poonamFebruary 18, 2014 at 10:40 PM - Reply

      hhmm.. thats why I am cursing TBS.. the price is equivalent to a MAC foundi… and then they sent me an almost expired one.. 🙁
      Hating TBS for their irresponsible behanviour.. 🙁

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